Reference

How bde3 Handles Your Personal Information

This policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and exactly what we do with it.

Account data kept securebKash, Nagad, Rocket payment info protectedNo data sold to third partiesYou can request your data anytimePolicy applies to eligible regions only
bde3 How bde3 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply encryption across account pages and payment flows so your information is not exposed in transit. Data retention, cookie controls and your right to update account details are all managed through the practices described below.

Encryption on Every Transaction

SSL encryption covers all connections between your device and our servers. This applies to every bKash, Nagad and Rocket transaction flow on the platform.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences through your browser settings at any time.

Data Retention Period

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable regulations in your eligible region.

Requesting Changes or Deletion

Contact support via live chat or email with your registered number. We aim to confirm receipt of a data request promptly and process it within the timeframe local law requires.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access the personal data we hold, correct something that looks wrong, or ask us to delete your account records, our support team handles those requests directly. Reach out through any of the channels below and include your registered phone number or email so we can locate your account quickly.

Live Chat Open the chat icon on any page of bde3. Our team can pull up your account record and start a data request the same session.
Email Support Send your data request to our support email address. Include the mobile number linked to your bKash, Nagad or Rocket deposit so we can verify ownership.
Account Settings Some data corrections — display name, email address — can be made directly inside your account settings without contacting support at all.

Common Questions About Your Privacy on bde3

These are the questions we hear most often about how we handle account data, payment records and your rights under this policy. If your question is not covered here, live chat is the quickest way to get a direct answer.

No. We never see or store your mobile banking PIN. You enter it inside your own bKash or Nagad app; we only receive a transaction confirmation reference on our end.

Only authorised bde3 staff and the payment processors needed to complete your deposits and withdrawals can access your data. We do not sell it to advertisers or unrelated third parties.

Contact our support team via live chat or email. Include the phone number tied to your account. We will verify your identity and send your data within the period local regulations require.

Yes. Send a deletion request through live chat or email. Some records may need to be retained for a set period under applicable rules, but we will explain exactly what applies to your account.

This policy applies to anyone eligible to use bde3 under their local law and region. If access to the platform is restricted in your area, this policy applies only to the extent you are permitted to use the service.

Session cookies keep you logged in while you navigate the platform. You can block or clear cookies via your browser, but doing so may require you to log in again each visit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.